COVID-19 Virus Update

Dear clients and perspective clients:

We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty. Our hearts and thoughts go out to each and every one of you.

We want you to know you have our commitment to continue providing you with the counselling services you need. For more than 25+ years, New Start Counselling has focused on providing the best counselling services experience possible with relationship advice that makes a difference.

In response to the current situation, we’ve implemented our business continuity plan. We are prepared to serve you. With new terms like social distancing and hygiene etiquette its understandable that some of you may feel uneasy visiting public places, such as our office. The good news is, we have several options for you by appointment only:

  1. We can be accessed from the comfort of your home either via online video counselling sessions or phone counselling sessions.
  2. Or you may still into our office @ #211, 12907 97 Street, Edmonton, AB T5E 4C2. Ph. 780-991-5117. Please know that we’ve elevated the already stringent processes in place for cleaning and disinfecting our office with also hand sanitization. We request that everyone keep a safe distance of at least one metre between one another.
  3. You can send your intake information online, so that we can print that information out, as well, your homework assignments can also be sent by email.
  4. Bring your own journal book or paper and pen to take notes during the session.

Dr. Ottawa Easingwood PhD.
Registered Professional Counsellor & Psychotherapist