Thank-You For Booking an Appointment With New Start Counselling Services

Our In-Office and Online sessions are available Mondays to Fridays. Mondays and Fridays are strictly for online sessions and Tues to Thursdays a combination of online and in office appointments. For our couples intensive week-end sessions or longer couples sessions please call the office @ 780-991-5117

Shortly after this booking we will send you your client intake forms through our secure email “hush mail” Please complete the form/s online, sign and return to us within 24 hours.

Please be respectful of your scheduled appointment time. We understand, life gets busy. If you cannot make your confirmed appointment time, please give us a call to reschedule.

The cancellation policy is outlined below:

More than 48 hours notice – no charge
Less than 48 hours notice – 50% chg. of session fee
Day of appointment – 100% chg. of session fee

If you have any questions, or wish to cancel/or reschedule your appointment, please call us at 780-991-5117. We look forward to meeting you.

Dr. Ottawa Easingwood,
Registered Professional Clinical Counsellor & Psychotherapist
New Start Counselling Services Inc.
[email protected]